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Automation FileMaker Solutions: What is FileMaker?
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Office Automation: Office Automation is the method we use to help companies accomplish their business goals. Companies that embrace the office automation process find that their employees work more efficiently and are happier in their jobs. Companies experience increased profits due to the delivery of better customer service.

The Office Automation Process includes assessing a company’s current method of documentation, training, performance measures, company operations manual, and tools.

As one reads through the list please note that our philosophy is, “if it’s not broke, don’t fix it”…we look carefully at what IS working and how this fits into the “big picture” before suggesting improvements. For example, some companies don’t need a new software program; they may just need the software upgrade to get the most out of their current investment.

The MCTS Automation Process...

The process of Office Automation may include review/creation of the following:

Automation  Assessment: We assess how work the work is currently done.

Automation  Planning: We help re-design or develop business processes and work procedures for the effective utilization of a companies existing resources (human and technical). This improves employee production and increase customer satisfaction.

Automation  Documentation: We ensure that business policies and procedures are being represented accurately in documentation. Our position is that documentation can and should serve the following purposes:

Automation Captures all information required to do the work
Automation Easy to understand and update by employees
Automation Used as a training device to quickly get new employees up to speed.
Automation Our documentation strategy is ISO compliant.

Automation  Provide Training & Coaching for teams and individuals: We can effectively bring employees up to speed on the new system by educating them about the changes, training them to understand their improved roles and responsibilities defined in work processes and performance measures, and coach them to succeed by changing old work habits and implementing new ones that support the new structure.

Automation  Performance Measurement: Based on accurate documentation, employees embrace their clearly defined roles and responsibilities and can work more efficiently.

Automation  Software Design & Implementation: We make recommendations for software (shelf or custom--see MCTS Solutions at the top of this page) where necessary to insure production efficiency, increased consumer & employee satisfaction.

Automation  Process Improvement Implementations: ERP/MRP II, Six Sigma

 

Automation

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P.O. Box 4413, Boulder, CO 80306